Frequently Asked Questions

We aim to make the payment process as smooth as possible, accommodating credit/ debit cards and cash payments.

Yes, at Keytek Locksmiths we stand by the quality of the products we use. All parts supplied and installed by our locksmiths come with a comprehensive 12-month guarantee.

Yes, all Keytek Locksmiths customers benefit from a FREE security check whilst our locksmith is on site. We can evaluate the current condition of your security and make tailored recommendations to enhance your properties protection.

Our customers’ safety and security are our top priority, which is why all Keytek locksmiths are DBS (formally CRB) checked and accredited. You can have confidence in the integrity and professionalism of our team.

Homes with three or more levels, these include a two-storey home with an additional loft conversion, must have fire doors. Homes with integral garages also require fire doors at the connecting entryway.

The landlord or building owner are responsible for installing, servicing and maintaining fire doors in blocks of flats.

Yes, fire doors are a legal requirement for some front doors, domestic buildings over two storeys including loft conversions as well as properties with an integral garage, in blocks of flats over 4.5 meters and properties with communal areas such as HMOs.

Fire doors should be inspected at least every 6 months. However, in high-traffic areas, fire doors may need to be inspected more frequently such as quarterly or even monthly.

It’s a legal requirement for all fire doors to remain closed and never propped open. This is important as if they are open, they are rendered useless in the event of a fire and will not prevent a fire from spreading.

For our business accounts we offer a 30-day invoice payment term*.

For emergency callouts, such as locked outs or locked ins, we strive to reach our customers within an hour*. For all non-emergency services, our goal is to be on-site within two hours or at a time convenient for you and your client.

We can help with a range of car makes and models. To determine if we can help with your specific vehicle, please get in touch where a member of our team would be able to advise further and provide you with a quote.

Yes, all of our Keytek Auto Locksmiths are DBS (formerly CRB) checked, trained and fully insured. Keytek Auto Locksmiths is a leading specialist in car key replacements. We are committed to offering a wide range of auto locksmith services, conveniently located near you. Our goal is to provide road users with exceptional roadside assistance, ensuring you’re never stranded for long. If you need a new car key or have any other car key-related issues, call us at 0808 164 2928, and we'll aim to get you back on the road swiftly and efficiently.​

We offer both a Qualification and an Accreditation, upon completion of either locksmith course students gain a certificate from an external governing body – either Highfield or NCFE.

All Keytek courses are designed for newcomers to the locksmith industry. Whilst no prior experience is necessary, those with current overlapping skillset will find it advantageous.

We ask that each student provides a clean DBS (formerly CRB) check completed within the last 3 years.

We are proud to offer services nationally within the UK.

All of our Locksmiths are DBS checked and hold an accreditation to ensure that you are receiving the best possible service. ​ Our certified fire door specialists are also UK Fire Door Training Approved.

All parts supplied and fitted by the Keytek Group come with a 12 month warranty.

Call us on 0330 332 0589 Email us at enquiries@keytek.co.uk Or fill out our call back request form and we’ll be in contact.

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